Skills Required - TeleCalling / Outbound Calling / TeleSales
Company Domain - Banking and Finance
Roles and Responsibilities -
● Call existing customers and engage with them
● Post Engagement check if the customer would want to upgrade the account
● Collect details on call and help collecting details
● Respond quickly to assigned leads
● Work on the lines of highest ethical and moral standards and as set by the company
Input Metrics/Daily Target -
● 9 hours Shift and 6 working days in a week
● Deliver 5.5 hours of total talktime & 4 hours of connected talktime on a daily basis
Requirements -
● Any Graduate / PostGraduate
● Should have atleast 6 months of experience in user onboarding / bank account opening calls
● Proven experience of atleast 6-8 months in Outbound Calling
● Proficient in English and Hindi
● Negotiation, Pitching and dealing with clients / Persistent and results-oriented
● Multi-disciplinary, continuous learning mind-set
● Customer focus with good convincing ability and confident personality
● Immediate Joiners
● Have an android smartphone and an active internet connection
Salary -
● Fixed - INR 10,500*/- per month
● Bonus - Upto INR 4000/-
Job Type: Full-time
Salary: ₹10,500.00 - ₹14,500.00 per month
Benefits:
- Work from home
Schedule:
- Day shift
- Monday to Friday
- Morning shift
Supplemental pay types:
- Performance bonus
Application Question(s):
- Should be knowledge in Financial terms like FD/INTEREST etc.
Education:
- Bachelor's (Required)
Experience:
- total work: 1 year (Required)
- Customer service: 1 year (Required)
Language:
- English (Required)
- Hindi (Required)
