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JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Job DescriptionWe are looking for a Workplace Experience Associate Assistant for our Integrated Facilities Management business line.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
What this job involves:
Client Management
Strive to “delight” the Client in all aspects of service delivery. Capture customer complaints/concerns and ensure all are recorded and addressed in a timely manner.
Space coordination
Ensure all site floor plans are up to date, correctly polyline these and ensure all areas have been assigned the right space classification
Own and regularly update the onsite storage and furniture storage, share optimization/reduction possibilities
Assess furniture condition across entire site and prepare recommendations
Act as back-up towards client and all on site team with regards to keys procedure/ordering/management. Manage the key inventory, keep up to date and share recommendations for future improvements
Timely list and highlight the need of missing or spare parts. Request quotes with applicable vendors and get WEA alignment for ordering
HS&E
Being part of the Safety Program team on-site, including taking ownership of one or more Key Elements.
Follow-up and check of HSE processes for JLL on-site
Ensure that all staff are working in compliance with H&S regulations.
Support and manage any HS&E reporting, scorecard and training matrix
Assist JLL safety owner during regular review and progress meetings with HS&E
Proactively communicate any potential updates/concerns/issues
Identify potential process optimizations within your area of responsibilities and suggest solutions/recommendations.
Ownership of collective protection equipment from tagging to follow-up of legal inspection in the HS&E proprietary system (Vincotte online tracking tool for inspection)
Security
Support the TPSP and also his/her backup with all administration, preparation and follow-up on Security related issues and audits
Provide help where necessary to meet the Security Standards on site
Provide help within team where needed
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We can’t wait to see where your ambitions take you at JLL. Apply today!
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
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